We currently employ two members of staff who between them work for 32.5 hours a week supporting our residents
Mike Matravers - Housing Support Officer (22.5 hours)
Mike joined us in November 2020
Dave Howe - Housing Support Officer (10 hours)
Dave Howe joined our staff in November 2023 having worked as a volunteer for us for many years.
Our Housing Support Officers have a range of responsibilities:
- managing our properties on a day to day basis ensuring that they are safe and that we are fulfilling all our legal responsibilities as landlords including fire Inspections and all other Health and Safety requirements..
- ensuring that our properties are well maintained and that any repairs or maintenance issues are dealt with promptly.
- helping our residents apply for Housing Benefit and providing them with housing related benefits advice.
- running house meetings with our residents to resolve any issues, listen to views and improve standards.
- providing emotional support, counselling and advice to our residents.
- providing help to new residents in settling in to their new home
- helping our residents to develop domestic skills.
- providing advice, advocacy and liason to our residents to help them manage their finances and benefit claims.
- helping our residents gain access to other services
- helping to ensure the health and well being of our residents